Privacy Policy
At Serenity Studios, located at 789 Pine Avenue, Suite 300, Willow Creek, CA 91235, and reachable by phone at (555) 987-6543 or email at [email protected], we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website, use our services, or interact with us in any way. This policy is effective as of January 1, 2025, and applies to all information collected by Serenity Studios.
Information We Collect
We collect several types of information from and about users of our services, including:
- Personal Information: This includes information that can be used to identify you, such as your name, address, email address, phone number, and payment information. We collect this information when you book a photography session, purchase prints, subscribe to our newsletter, or contact us through our website or by other means.
- Photography Session Information: When you book a photography session with us, we collect information related to your session, such as the date, time, location, type of session (e.g., portrait, wedding, event), and any specific requests or preferences you may have.
- Photographs and Images: During your photography session, we capture photographs and images of you and any other individuals participating in the session. These photographs are considered personal information and are subject to this Privacy Policy.
- Website Usage Information: We automatically collect certain information about your visit to our website, such as your IP address, browser type, operating system, referring website, pages you viewed, and the dates/times of your visit. We use cookies and other tracking technologies to collect this information.
- Communication Information: We retain copies of any communications you send to us, such as emails, chat logs, and social media messages.
How We Use Your Information
We use the information we collect for various purposes, including:
- Providing and Improving Our Services: We use your information to schedule and conduct photography sessions, process payments, deliver photographs and prints, and provide customer support. We also use your information to improve our website, services, and customer experience.
- Communication: We use your information to communicate with you about your photography sessions, special offers, updates, and other news. We may contact you by email, phone, or postal mail.
- Marketing and Advertising: With your consent, we may use your information to send you marketing emails about our services, promotions, and events. You can opt out of receiving marketing emails at any time by following the unsubscribe instructions in the email.
- Legal Compliance: We may use your information to comply with applicable laws, regulations, and legal processes.
- Security: We use your information to protect the security and integrity of our website, services, and customer data.
Disclosure of Your Information
We may disclose your information to the following third parties:
- Service Providers: We may share your information with third-party service providers who assist us with various aspects of our business, such as payment processing, website hosting, email marketing, and data analytics. These service providers are contractually obligated to protect your information and use it only for the purposes for which we disclose it to them.
- Legal Authorities: We may disclose your information to legal authorities if we are required to do so by law or legal process.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.
- With Your Consent: We may share your information with other third parties with your consent. For example, we may ask for your permission to feature your photographs on our website or social media channels.
Data Security
We take reasonable measures to protect your information from unauthorized access, use, or disclosure. These measures include:
- Encryption: We use encryption to protect sensitive information, such as payment information, during transmission.
- Access Controls: We restrict access to your information to authorized personnel only.
- Security Audits: We conduct regular security audits to identify and address potential vulnerabilities.
- Secure Storage: We store your information on secure servers and in secure physical locations.
However, no method of transmission over the internet or method of electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your information.
Data Retention
We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We will securely delete or anonymize your information when it is no longer needed.
Your Rights
You have certain rights regarding your personal information, including:
- Access: You have the right to access the personal information we hold about you.
- Correction: You have the right to request that we correct any inaccurate or incomplete personal information.
- Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.
- Objection: You have the right to object to the processing of your personal information for certain purposes, such as marketing.
- Restriction: You have the right to request that we restrict the processing of your personal information in certain circumstances.
- Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.
To exercise your rights, please contact us at [email protected] or (555) 987-6543. We will respond to your request within a reasonable timeframe and in accordance with applicable law.
Children's Privacy
Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately at [email protected] or (555) 987-6543. If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to delete the information as soon as possible.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any changes to this Privacy Policy on our website and update the effective date at the top of the policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Serenity Studios
Attn: Privacy Officer
789 Pine Avenue, Suite 300
Willow Creek, CA 91235
Email: [email protected]
Phone: (555) 987-6543
We are committed to addressing your concerns and resolving any issues you may have regarding your privacy.
Governing Law
This Privacy Policy and any disputes relating thereto shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles.
Accessibility
Serenity Studios is committed to ensuring that this Privacy Policy is accessible to individuals with disabilities. If you experience any difficulty accessing this policy or require it in an alternative format, please contact us at [email protected] or (555) 987-6543. We will make reasonable efforts to provide you with the information you need in a format that is accessible to you.